Banner People



ICT Support Officer

Professional HE Services (PHES) is an umbrella company for membership organisations in the UK Higher Education sector. PHES is the corporate “parent” to seven Special Interest Organisations (SIOs), who support UK university staff working in the areas of campus/commercial services, estates, finance, HR, internal audit, legal, procurement and strategic planning.

We are looking for a people-orientated, ICT Support Officer to join our small team. The successful candidate will become an essential part of the team, with the primary focus of supporting our virtual events and conferences. They will also provide technical support to our staff and members, in conjunction with our ICT Manager.

The post-holder reports to the PHES Managing Director and has no line management responsibilities. This role will be based at home in the UK, and include some UK travel and occasional overnight stays.

We will offer a competitive salary between £25,138 - £31,396 dependent on qualifications and experience. A defined contribution pension scheme is offered with 7.5% employee and 16% employer contribution rates, together with life insurance. We offer 30 days’ holiday plus bank holidays and discretionary days’ office closure. Support for CPD and appropriate training will be given.

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex, or sexual orientation. You can read our Equity, Diversity and Inclusion Policy online.

Please note: we do not accept application forms via email, nor do we accept CVs. Previous applicants to this position need not apply.

Closing date: Monday 29th July 2024 at 5pm

Interviews: Wednesday 7th August 2024 via Microsoft Teams

If you have any questions about the role, please contact

Apply Online